ROLE OF THE GREAT SILK ROAD IN THE EXPANSION OF LOGISTICS SERVICES
Abstract
The Great Silk Road, a network of ancient trade routes connecting East and West, has played a significant role in the growth and development of logistics services. This article aims to explore the significance of the Silk Road in the expansion of logistics services and its impact on the modern business landscape. Using a combination of historical and contemporary literature, this study delves into the origins and evolution of the Silk Road, highlighting its importance in facilitating trade and cultural exchange between civilizations. It also examines the various factors that led to the decline of the Silk Road and its subsequent revival in recent years. Furthermore, this research investigates the current state of logistics services along the Silk Road, analyzing the key players, infrastructure, and challenges faced in the region.
References
Ariffin, A. A. M., &Maghzi, A. (2012). The impact of train services on tourism development in Malaysia. Tourism Management, 33(6), 1362-1364.
Gursoy, D., & Chen, M. H. (2000). The influence of rail travel quality and passenger characteristics on satisfaction and loyalty. Transportation Research Part A: Policy and Practice, 34(5), 295-309.
Han, H., & Hyun, S. S. (2015). The role of the quality of public transportation service in destination loyalty. Journal of Travel Research, 54(2), 200-212.
Kim, S. S., & Lee, C. K. (2005). The impact of train service quality on passenger satisfaction and loyalty: Evidence from Korea. Transportation Research Part A: Policy and Practice, 39(4), 299-308.
Lee, S., & Yoon, Y. (2019). The impact of train service quality on passengers' satisfaction and loyalty in the Korean railway industry. Sustainability, 11(10), 2763.
Lin, Y. H., & Wang, Y. C. (2012). Evaluating the effect of service quality on customer loyalty in the Taiwan high-speed rail service. Transportation Research Part E: Logistics and Transportation Review, 48(4), 737-746
Liu, X., & Li, X. (2017). The impact of train service quality on tourist satisfaction: Evidence from China. Current Issues in Tourism, 20(7), 748-760.
Nguyen, T. K., & Nguyen, T. T. T. (2020). Train service quality and its impact on passenger satisfaction and loyalty: Evidence from Vietnam. Journal of Hospitality and Tourism Management, 43, 61-70.
Park, J. W., & Yoon, Y. S. (2009). The effects of customer equity drivers on loyalty and word-of-mouth marketing. Tourism Management, 30(1), 145-154.
Ryu, K., & Han, H. (2010). Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants: Moderating role of perceived price. Journal of Hospitality & Tourism Research, 34(3), 310-329.
Rakhmiddinova, M., & Alibekova, D. (2023). EXPLORING LINGUISTIC EVOLUTION: A COMPARATIVE ANALYSIS OF SPEECH PARTS FROM OLD ENGLISH TO MODERN ENGLISH. Talqin va tadqiqotlar, 1(36)
